Consumer Law & Protection against Discrimination
In the area of consumer law, we provide comprehensive legal advice to entrepreneurs on the provision of financial services, including consumer and mortgage loans, as well as on the sale of goods and services to end-customers. We also assist clients with complaints and handle claims for damages for defective products.
Our services further include legal advice to entrepreneurs/financial institutions on drafting documentation in the area of consumer law, mainly form contracts, complaint procedure rules, loyalty system, general business terms, and the rules for the processing of personal data of end-customers.
An important part of our agenda is that of clients in court proceedings in consumer disputes between banks, leasing companies, and non-bank entities and consumers.
Responsible Partners
Our Experience
Global brand of luxury cosmetics
Legal advice on drafting comprehensive documentation in the area of consumer law, including complaint procedure rules, loyalty system, general business terms, and the rules for the processing of personal data of end-customers in Slovakia.
Major leasing company
Legal advice on drafting comprehensive contractual documentation for financial leasing and consumer credits, including harmonization with both national and European consumer legislation.
Global logistics, forwarding and courier company
Drafting a tailored memorandum on the carrier’s liability for damage caused to consumers by defects in the goods supplied and related consumers’ claims against the carrier.
European manufacturer and distributor of medicinal products, nutritional supplements and special cosmetics
Legal advice on a comprehensive review of the general business terms and rules for using the e-shop from the perspective of relevant consumer protection legislation.
Hundreds of private clients
Comprehensive legal advice to and representation of clients (individuals) in court proceedings in consumer disputes against banks, leasing companies and non-bank entities in the matters of determination and declaration of consumer contracts as interest-free and charge-free as well as adequate financial compensation payment.